Back office process automation

Robotic process automation (RPA) aims to automate administrative processes in the companies using software “robots” to speed up, decrease deficiency rate and economize execution of repetitive process  steps performed by back office personnel.  Advancement in document-digitization inside organizations as well as towards customers, supply chain ecosystem and state institutions paved a way to automatic document processing, classification, content extraction and data feed to internal systems (CRM, ERP etc.). The role of employee is reclassified from process execution to supervision through defined GUI and continuous machine learning in case of more complex tasks.

The examples of use case include invoice OCR and data extraction to ERP, automated processing of insurance claims, legal documentation in the AR collection/dunning process. The solutions use OCR technology, machine learning and in some cases also AI.

We are able to tailor our solution to your specific process needs.